FAQs
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Downloads are accessible through your account immediately after purchase.
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Under each plugin description you should be able to find information about which operating systems, chips, and plugin formats are supported. Additionally, you can also try the 14-Day Free Trial to ensure that everything will work as intended. All trials are fully functional, with no disabled or deleted features.
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This seems to be an issue with windows and my status as a new developer. All installers are created and signed on my computer, and those installers are uploaded securely to my website. If your download came from www.joecalderoneaudio.com then you have nothing to worry about here.
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Due to the nature of Joe Calderone Audio products (non-tangible digital goods), it is not possible to “return” a product therefore we do not offer refunds or exchanges after a purchase is made.
If you’re unsure whether your computer meets the system requirements for our products, please first try the free Demo Version of QuadBass.
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Yes, educational discounts are available for students currently enrolled in university music programs or similar. Get in touch here to learn more!
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None of our products require iLok, dongles, or license management applications. All license activations can be managed directly from your account, right here.
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Upon first opening the plugin, you will be guided through the “Auto-Activation” process. Clicking the Auto-Activation box in the plugin window will open your web browser to joecalderoneaudio.com. If you are already logged in, activation is automatic - if not, simply log in, and your license will activate.
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Moonbase.sh is our distribution and licensing partner. They are the back-end through which JCA manages customer accounts and licenses.